Privacy policy

Welcome to EpicPlacess Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment information
IP address and device information
Order history and shopping activity

We may also collect information automatically through cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraudulent transactions
Comply with legal obligations
Send promotional communications (only if subscribed)

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers such as:

Payment processors
Shipping and delivery providers
Website hosting services
Analytics and marketing tools

These providers only receive the information necessary to perform their services.

4. Payment Security

All transactions are processed through secure payment gateways. We do not store your full payment card details on our servers.

5. Cookies

Our website uses cookies to:

Improve website functionality
Remember customer preferences
Analyze traffic and performance
Enhance the shopping experience

You may disable cookies through your browser settings at any time.

6. Data Retention

We retain customer information only as long as necessary to:

Complete orders and services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements and policies

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

8. Refunds and FAQs

For additional information regarding returns, refunds, and customer questions, please review:

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

EpicPlacess
131 South Orange Ave
South Orange, NJ 07079
United States

Phone: +1 (347) 993-8773