Política de envío

Welcome to Epicplacess We are committed to providing transparent, reliable, and efficient shipping services for our customers throughout the United States. Please read the information below carefully before placing your order.

Shipping Destinations

We currently ship within the United States only.
At this time, we do not offer international shipping.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Business days are Monday through Friday, excluding holidays.
Orders placed after 2:00 PM (EST) will begin processing on the next business day.
Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Estimated Delivery Times

We partner with trusted shipping carriers including USPS, UPS®, and FedEx to provide reliable delivery options.

Shipping costs and estimated delivery dates are displayed during checkout before payment is completed.

Delivery estimates begin after order processing has been completed.

Standard Shipping

Estimated Delivery Time: 3–5 business days
Shipping Cost: Starting at $10.00

USPS Shipping Options

USPS First Class Mail

Estimated Delivery: 3–5 business days
Starting Cost: $10.00

USPS Ground Advantage

Estimated Delivery: 2–4 business days
Starting Cost: $11.79

USPS Priority Mail

Estimated Delivery: 2–3 business days
Starting Cost: $15.17

USPS Priority Mail Express

Estimated Delivery: 1–2 business days
Starting Cost: $38.91

UPS® Shipping Options

UPS® Ground

Estimated Delivery: 1–3 business days
Starting Cost: $18.01

UPS Next Day Air®

Estimated Delivery: Next business day
Starting Cost: $41.11

FedEx Shipping Options

FedEx Home Delivery®

Estimated Delivery: 1–3 business days
Starting Cost: $26.96

FedEx 2Day®

Estimated Delivery: 2 business days
Starting Cost: $27.45

FedEx Standard Overnight®

Estimated Delivery: Next business day
Starting Cost: $41.94

FedEx 2Day® A.M.

Estimated Delivery: 2 business days (morning delivery)
Starting Cost: $52.31

Free Shipping Offer

We offer free standard shipping on eligible orders over $75.00.

Free Shipping Details

Minimum Order Amount: $75.00
Estimated Delivery Time: 3–5 business days
Promotional Code: epic26freeshipping

Eligible customers may apply the discount code during checkout where applicable.

Shipping Rates

Shipping costs are calculated based on:

selected shipping method
delivery destination
package size and weight
carrier pricing

All applicable shipping charges are clearly displayed at checkout before the order is finalized.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and shipment details.

Tracking information may take up to 24 hours to become active after shipment confirmation.

Delays & Delivery Exceptions

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to:

severe weather conditions
carrier service interruptions
high seasonal demand
incorrect shipping information
unforeseen logistical delays

Estimated delivery dates are provided by the shipping carriers and are not guaranteed unless explicitly stated by the carrier service selected.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information during checkout.

Epicplacess is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete shipping details provided by the customer.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 48 hours of delivery confirmation.

To help us investigate the issue, please include:

your order number
tracking number
photos of damaged items or packaging (if applicable)

We will work with the shipping carrier to assist in resolving the issue as quickly as possible.

Undeliverable Packages

Packages returned to us due to:

incorrect address
failed delivery attempts
unclaimed shipments

may be subject to additional shipping charges for re-delivery.

Contact Information

If you have questions regarding shipping, tracking, or delivery, please contact us:

Epicplacess
131 South Orange Ave
South Orange, NJ 07079
United States